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Digital Magazine Login Troubleshooting Tips
Ensure that you are using the “username” we have provided you with (in your monthly digital magazine email notification) and not your email address.
If your password contains an ‘O’ this will always be the letter ‘O’ and not the number ‘0’.
You could clear your ‘Cache’ if you have tried a number of times with no joy, but are sure you have entered the correct details. If you are unsure how to clear the ‘Cache’ using your particular browser, simply type into your browser ‘how do I clear my cache using Firefox, Chrome (or whichever browser you are using).’
The web browsers to avoid using are the legacy versions of Internet Explorer on desktop (Internet Explorer 8 and older). On mobile/tablet devices, avoid Opera Mini and Firefox on Android as it’s known to be unreliable.